Find out more about Body Bronze 24/7

Body Bronze FAQ’S

What is Body Bronze 24/7?

Answer:

Body Bronze 24/7 is a contactless fully automated spray tanning studio that is open 24/7 for our members.

Our studio is accessible via our app for members through your mobile device using your Bluetooth to gain entry through scanning your device on the Bluetooth card reader on the door for quick and easy access. For casual or once off tans you have access via a pin code that you enter on the pin pad on the door to gain entry. 

We use the state-of-the-art Versa Spa PRO booths in our studios ready to get you bronzed in a matter of minutes.

Our booths have 3 colours each with 3 colour depths to choose from: light, medium and dark. One of the colours goes on clear and develops into a nice deep tan over an 3 hour period called Rapid Clear. Choose whichever option suits you best. You are in control. 
All of our spray tans include a free primer option that goes on before your tan to make sure your tan looks better for longer. (This is optional if you wish to apply it before your tan and is recommended for a longer lasting luminous glowing tan and it is included free with every spray tan)

Where are you located?

Answer:

Westfield Doncaster Shopping Centre

Body Bronze 24/7 Pty Ltd 

Shop 65, Ground Level

619 Doncaster Road, Doncaster VIC 3108

Located Inside O'Some Brows and Beauty Store

Ph: 0417 553 312

Email: Support@bodybronze247.com.au

We are opening new locations throughout Victoria in due course. Watch this Space for new locations opening soon.

All locations have security cameras in the open spaces and main entrance areas running 24/7 ensuring your safety and security with an emergency number for you to call the owner on their mobile if you run into any issues while at the premises.

If you are not able to get in contact with owner of that location, you also have available to you our national head office number as a back up to assist you with anything you need.

For Casual Tanners or Pay as you Tan customers you will receive a one-time Pin code to enter into the pin pad to gain entry. On every booking you make via our website or App and upon payment of that booking you will receive a unique one time pin code for that session to gain entry.

Every Customer will be welcomed with warm ambient lighting, nice luxury couture furniture and groovy house tunes playing in the background to make your experience all the more welcoming. All disposables such as hair nets, ear plugs nose plugs, disposable g-strings, sticky feet and barrier balm are all complimentary and free for you to use when getting your spray tan at Body Bronze 24/7.

How do I prepare for my tan?

Answer:

You will need to make sure that you have waxed or shaved prior to your appointment. We recommend that you exfoliate prior to your tan, it will soften your skin, making it smoother, this way your tan will turn out perfectly even!

Make sure you apply barrier cream in the studio before you enter the booth and please read the position poster, so you are ready to go!

When should I get a tan to be looking my best?

Answer:

For the best results we recommend 2 days prior to wanting to look your best.

We do have a rapid option as well, make sure to only leave this on for a maximum of 3 hours. Please ensure that you have your first (water only rinse shower) within 3 hours.

Tell me more about your colour options

Answer:

Here are the three colours we have:

  • Venetian – this is a purple based tan, best for olive skin types and those that generally naturally tan easily.
  • Malibu – this is a green based tan and best suited for whitish/pinkish skin types.
  • Clear rapid – this a green based tan and best suited for whitish/pinkish skin types. However, it is a rapid option that will spray on clear and fully develop within 3 hours. Please ensure that you have your first (water only rinse) within 3 hours.

All solutions are from naturally derived organic ingredients. They are marine algae based, vegan and cruelty free. No SLS, and paraben free.

The natural ingredients are designed to rejuvenate, detoxify, firm and hydrate your skin.

Tell me about the clear rapid tan

Answer:

The Clear Rapid tan will spray on clear – you won’t notice you have even had a tan (at first!) It will develop much faster – 3 hours and you need to have your first rinse (water only) 3 hours after your session.

Tell us about the booths

Answer:

The booths contain the latest and most amazing technology from VersaSpa PRO in the US. They sense your height to make sure in a matter of minutes you are on the way to being perfectly bronzed and glowing.

The jets are warm with heated air passing through while the nozzles spray you. The booth is voice guided and will instruct you in which position you need to stand during the tanning process. There is also a poster with guided instructions in each tanning room to make sure you get your positions right. You are completely dry when it is done, and the booth self-cleans to be sure it’s fresh every time you step in.

Tell us about the membership.

Answer:

Our memberships are monthly for ongoing members (No Contracts, No obligations and cancel anytime) or for casual or once off tans we have Pay as you Tan payments.

Our Memberships give you access to the studio 24/7 (on available locations) via your Bluetooth device for subscribing members and for casual pay as you tan members via a onetime pin code.

There are No lock in contracts, No Obligations and Cancel Anytime… just a more cost-effective way to be bronzed all year round. Giving you full control on your account on how you wish to manage it based on your lifestyle needs that gives you piece of mind knowing that Body Bronze 24/7 is here for you to cater to your needs at a time that suits you.

Option 1 - Value Package Deal – Discount Monthly Membership $22.00 per spray tan x 4 spray tans a month = $88 per Month (Inc GST) billed monthly via direct debit. (1 Spray Tan per week)

  • $22 per week x 4 weeks on a monthly membership. Billed monthly via direct debit in advance. Total $88 Per Month Inc GST.
  • This package gives you 4 x Spray Tans which are billed at $88 Per Month Inc GST Via Monthly Billing by Direct Debit. (This gives you access to 4 Tans a month – One Tan Every 7 Days).
  • Includes optional Primer.
  • Includes Full Member Benefits.

Option 2 - Casual Pay as you Tan. $29.95 Inc GST Per 1 spray tan

  • Casual – Pay As You Tan Customers – You Pay at the time of booking your tan. Make payment and book a scheduled date and time for your tan via our app or website. Total $29.95 Inc GST Per 1 Spray Tan.
  • Pay As You Tan customers also get the full member benefits of the value package deal.
  • Free optional primer included in every tan all for $29.95 per spray tan.

Option 3 - VIP Members $119.95 Per Month Inc GST Billed Monthly

  • VIP Members – Get even more value. Included in this deal is the full member benefits as well as the VIP benefits that includes:
  • 6 spay tans a month per every 5 days.
  •  Includes optional Primer
  • Exclusive offers and discounts
  • Free give aways.
  • Free automatic upgrade for 1 month for family and friends when you refer a friend or family member to sign up on the value package deal with Body Bronze 24/7. Total $119.95 Per month Inc GST (This Includes 6 Spray Tans a Month per every 5 days).

What does Body Bronze 24/7 supply?

Answer:

In our rooms, we have the following which you can feel free to use complimentary which we recommend. In every studio we provide:

  • Barrier cream
  • Clear eye covers
  • Ear Plugs
  • Nose plugs
  • Disposable hair nets
  • Disposable g-strings,
  • Sticky feet (these are disposable).
  • Wet Wipes
  • Tissues

Please do not place barrier cream to the soles of your feet.

How soon do I shower after my tan?

Answer:

This depends on which tan you select.

  • For our venetian and malibu option, you need to leave for at least 6-8 hours. Lots of clients sleep in it and have their first water rinse in the morning.
  • For the clear option – this is a rapid solution. It will spray on clear, so you can go about your day, but be sure to have your first water rinse within 3 hours after your session.

What is the primer all about – is it worth it?

Answer:

Yes absolutely! The primer works in a similar way that a make-up primer would. It is applied by the machine in the booth before the colour coat. It will ensure that the tan sticks to your skin better and will even extend the life of your tan by a few days.

Should I go naked in the booth?

Answer:

This is a personal choice. We have many clients who prefer to have no tan lines and therefore enter the booth naked, otherwise we do offer disposable g-stings in the tanning rooms for your convenience.

What if I don’t want to tan my face as much?

Answer:

The booth doesn’t allow you to exclude your face. But most clients will use a disposable hair net (provided in the rooms) to cover their face. Sounds crazy but works perfectly!

Can I go swimming after my spray tan?

Answer:

You definitely can! However, please avoid swimming until 24 hours after your spray tan, so that it is fully developed.

What do I need to bring?

Answer:

It’s best to bring loose clothing to wear after your tanning session.

Do I need a booking?

Answer:

Yes, to gain access to the studio, you must have an account, pre-pay and book via the Body Bronze 24/7 app or website.

Is Body Bronze 24/7 safe?

Answer:

Our studios are safe and secure with 24-hour cameras placed at the front entry of the door and at the common reception area in the main foyer for your safety. We also use facial recognition technology in our camera systems so if our cameras detect that a person trying to enter the premises doesn’t match the person entering at that time our gatekeeper system will deny access to that person unlawfully trying to gain access on your account. This system is in place to ensure your safety and security and for piece of mind to ensure you that we take your safety and security as number one priority above all else.

Can I bring a friend with me?

Answer:

Unfortunately, friends or family are prohibited from entering the studio without a membership.

How can I contact Body Bronze 24/7 customer service?

Answer:

Please email Support@bodybronze247.com.au and our friendly team will be in touch.

Spray Tanning FAQ’S

Do I need to book in for my Spray Tan?

Answer:

Yes, you can book for your Spray Tan via the Body Bronze 24/7 app or via our website bodybronze247.com.au

Simply login and select "Membership". There are no cancellation fees and you can change your booking anytime.

How to I select my tan?

Answer:

Once you have checked in to the tan room, enter the number of your chosen tan into the key pad box display on the tan booth. Tanning won't begin until you press the green button inside the booth.

What solution is in the machine?

Answer:

Our custom solutions are made from natural and organically derived ingredients. We offer 4 types of tanning solutions to choose from, as well your desired depth.

How do the Tanning booths work?

Answer:

Our automated tanning booths offer the highest quality and technology on the market. The booths detect your height, and the voice guide talks you through 4 easy to follow positions to achieve the perfect contactless spray tan in minutes! The booths have 3 heated drying jets, to dry your tan between each pass, ensuring your tan is 100% streak-free and non-sticky. After each tan, the booth will run an automated self-clean ready for the next member.

Is Spray Tanning safe?

Answer:

Absolutely. We offer the highest quality, advanced machines on the market. All machines and booths are regularly monitored, serviced, and cleaned to ensure optimum performance 24/7 to service our customers when it suits them.

How do I cancel my Membership

Answer:

You can do this by logging in to the member portal via our website. If you have any questions, please email our friendly team at: support@bodybronze247.com.au

Can I cancel my membership at anytime?

Answer:

Yes. All memberships have no lock-in contracts, and you cancel at any time.

Is there a time commitment?

Answer:

No, memberships are month-to-month and you are in control.

Are Gift Cards refundable?

Answer:

Gift cards are non-refundable and cannot be redeemed for cash, or used to purchase gift certificates, except where required by law. Additional value may be added to gift cards at any time. All gift cards expire 12 months from purchase.

Will swimming affect my tan?

Answer:

Swimming in chlorinated water or salt water can fade the sunless spray tanning results, cause possible streaking and diminish the length of your tan. However, normal activities such as bathing, showering or physical activities will not affect the quality of the tan.

Will my skin look orange?

Answer:

No. The advanced technology currently used in our tanning solutions is designed to ensure a natural, bronze tan.

Does spray tanning solution have an odor after contact with my skin?

Answer:

Products used at Body Bronze 24/7 spray tanning use a breakthrough odor control technology designed to virtually eliminate the odor that may be present when the solution interacts with the skin.

Will the cosmetic bronzer stain clothing?

Answer:

No, the sunless spray tanning solution which includes a cosmetic bronzer is water soluble and will be removed after the next wash in cold water. However, in some instances, the DHA in the tanning solution may permanently stain undergarments worn during the spray session.

How long does a sunless spray tan last?

Answer:

Body Bronze 24/7 Spray tans can last up to 7 days depending on the solution you select and the condition of your skin.